Midi Privacy Policy

Midi is a professional taxi service app designed to connect passengers with registered drivers. By using Midi, passengers can conveniently request rides, and drivers can receive ride requests.

This Privacy Policy provides information about our policies regarding the personal data we collect, and how it is used and shared, for those who choose to use our service.

By using Midi, you agree to the collection and use of information as outlined in this policy. The data we collect is used to improve our Service. We do not use or share your information with others except as described in this Privacy Policy.

Terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible within Midi, unless otherwise defined in this Privacy Policy.

Data Collection and Use

We collect data when drivers and passengers create or update their Midi accounts. This includes first and last name, phone number, profile picture, and payment details.

Drivers are required to submit additional data for verification purposes, including a profile photo, a picture of their ID, and vehicle documentation. This data helps ensure the safety and trustworthiness of our driver community and will not be shared with third parties without explicit consent.

The app uses background location tracking technology to monitor the driver’s location during operational hours. This supports efficient ride assignment, safety monitoring, and route optimization. Drivers can manage their location settings through the app; however, disabling location services may impact the app’s functionality, including the ability to receive ride requests.

All personal information collected from drivers and passengers is used solely for operational purposes, customer support, and research and development. This data will not be shared with third parties without explicit consent, except as required by law.

Google Play Services

If an error occurs in the Midi app, we may collect data and information (through third-party services) from your phone, called Log Data. This Log Data may include information such as your operating system version, the time and date of your use of the Service, and other statistics.